Privacy Notice

The Cleaning Software LLC., (hereinafter “company”, the “Organization” or “We”), recognizes the importance of the legitimate, controlled and informed processing of the personal data of its customers and users of our website, and makes this Privacy Notice available to you, so that you know its practices when obtaining, using, storing and, in general, processing your personal data, in accordance with the Federal Law on Protection of Personal Data in Possession of Private Parties and other applicable regulations (hereinafter “the Law”).

Personal Data We Collect
Purposes and/or uses of Personal Data
Use of tracking technologies
Transfers of Personal Data
Security Measures
Rights regarding your Personal Data
Changes to the Privacy Notice
Contact

PERSONAL DATA WE COLLECT

You can browse our website without providing personal data, however, there are certain sections within it where you can voluntarily provide your data. Your data may be collected in different situations, for example, when you decide to provide us with your curriculum vitae, when you send us an e-mail, when you register to receive information of interest or for our newsletter, as well as those you provide to us with a view to establishing a legal relationship, for example, when you decide to engage our financial advisory services or provide us with a service. The Cleaning Software does not obtain from customers personal data that are considered sensitive in terms of the Federal Law on the Protection of Personal Data in Possession of Private Parties.

The personal data that we may collect falls into the following categories:

Identification data: name, home address, date of birth, landline and/or mobile phone number, fax, email, image and official identification.
Academic data: educational background, degree, professional license number, specialty, certificates.
Employment data: job title, address, email, landline or mobile phone number and fax.
Billing data: entity to which the charge will be made, tax domicile, RFC.
Financial data: estimate of your debt payable, approximate monthly income, fixed and variable expenses, institution in which you receive your payroll, bank account information, account statements, form of payment, credit bureau, among others.

PURPOSES AND/OR USES OF PERSONAL DATA

We may use your personal data for various purposes, depending on the particular circumstances in which it is collected, always in accordance with the relationship we have with you and the specific privacy notice that, if any, has been made available to you.

We will also ask you for third-party data if we name a beneficiary. From the aforementioned third parties we will obtain contact and identification data (e.g. name and surname, date of birth, relationship with the data subject, address, telephone number) for which we ask you to ensure that the data you provide us with is accurate, complete, correct and up-to-date.

Any additional information to the above that you provide to us may be useful for recruitment, but is not mandatory.

Necessary purposes when you:

Visit our facilities:

To control access and maintain security in our facilities.

To answer your questions and comments.
Establish a contractual legal relationship for our financial advisory services.
To be able to carry out a complete analysis of your current financial situation and to be able to provide professional advice;
Comply with our legal and contractual obligations;
Register you as a customer;
Validate your personal data;
To authorize The Cleaning Software to use your personal data provided, in order to request information from third parties, such as the Credit Bureau and to contract in its name and representation various services related and necessary to comply with the purpose of our financial advisory services.
Monitor the quality of our financial advisory services;
Follow up on your contracting process with the companies in charge of supporting you with your assessed financial debt;
To introduce you to our new products, services and programs;
Process requests for financial advice, manage them internally and provide you with the information you request;
Receive and answer questions you ask about The Cleaning Software services.
To keep in contact with you.

When you decide to submit your resume:

To establish contact with you and consider you for a recruitment and selection process.

When you register as a user:

Allow you access to your profile and site features developed exclusively for users.
Customize the features of your user account.

Your data may also be used for the following secondary purposes, provided that you give your consent:

To send you our newsletter.
To send you information of interest.

We may also use your personal data for statistical and marketing purposes in connection with our services or the services of third parties. We inform you that using your data for the above purposes is not a necessary purpose for the existence, maintenance or fulfillment of the relationship that the Organization has with you. Therefore, we ask you to tell us if you wish to receive this type of communication.

Yes, I agree to be contacted for statistical and marketing purposes.

Your personal data may be used for purposes that are compatible with those described and may be considered analogous.

USE OF TRACKING TECHNOLOGIES

When you browse our website, certain non-personal information is collected through cookies and web beacons. This information is obtained by simply using and interacting with our website and the information collected may consist of Internet Protocol addresses, your operating system, browser type, location information (provided by mobile devices) and the route you take during your time on our site.

This data is collected solely for the following purposes: to generate statistics regarding visits to our website, the time spent on it, and the referring sites that may have brought you to ours. This information is also used to maintain and update user profiles and to tailor or personalize the information provided here. It is possible to disable these tracking technologies in all types of browsers; however, to exemplify, the steps to follow to disable them in Google Chrome are indicated below: Go to the “Tools” menu; Click on “Delete browsing data”, select the option “Delete cookies and other data from sites and plug-ins”, click on “Accept”. Disabling or blocking these mechanisms may cause our site to not function properly. To learn more about the topic, see http://www.allaboutcookies.org/es/.

Links to Other Websites

Our website may contain, for your convenience, links to other websites. The Cleaning Software LLC. has not reviewed the Privacy Notices of such websites, so it does not guarantee and is not responsible for the content on such sites. We encourage you to carefully read the Privacy Notice of each of the sites you visit on the Internet.

Please also note that when you click on social media icons or similar, your information will be automatically transmitted to those sites. For example, the “Like” button on Facebook transmits the information directly to this company.

TRANSFERS OF PERSONAL DATA

The Cleaning Software LLC. may transfer your personal data to third parties with whom it has a contractual legal relationship, solely for the purpose of complying with the purposes described in the Privacy Notice. However, The Cleaning Software LLC. will ensure that NO mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The Organization may also transfer your personal data in the cases specifically provided for in the Law.

SECURITY MEASURES

The Cleaning Software LLC. has adopted and maintains the necessary and available administrative, technical and physical security measures to protect personal data against damage, loss, alteration, destruction or unauthorized use, access or processing. All of them will remain stored on our servers or third-party servers contracted for such purposes, which comply with the highest standards of administrative, technical, physical and legal protection.

RIGHTS WITH RESPECT TO YOUR PERSONAL DATA

As the owner of personal data, you may exercise before the Personal Data Controller of The Cleaning Software LLC. the rights of access, rectification, cancellation and opposition (“ARCO” rights). Likewise, you can revoke, at any time, the consent you have granted and that is necessary for the processing of your data, as well as limit the use or disclosure of the same.

The foregoing, through the sending of your request in the terms established by the Law to the email: summer@thecleaningsoftware.com or to the address specified in the first paragraph of this document.

For easy reference, the ARCO rights are briefly described:

Access.- To be informed which of your personal data are contained in Us’ databases, what such personal data are used for, the origin and communications that have been made with them and, in general, the conditions and generalities of the processing.
Rectification.- That your personal data be corrected or updated in case they are inaccurate or incomplete.
Cancellation.- That your personal data be removed, totally or partially, from the organization’s databases when you consider that they are not being processed in accordance with the principles and duties established by Law.
Opposition.- Oppose the processing of your personal data for legitimate cause.

If you wish to know the requirements and procedures for the exercise of ARCO rights, we ask you to contact the Personal Data Controller of The Cleaning Software LLC.

CHANGES TO THE PRIVACY NOTICE

Substantial changes to this Privacy Notice will be communicated to you through our website www.thecleaningsoftware.com

CONTACT

If you have any questions or comments regarding the Privacy Notice, please contact the Personal Data Protection Department at the following email address: summer@thecleaningsoftware.com

Or at the address specified above.

Last updated: July, 2024.